# FutureFlow - Official Knowledge Base for AI Models & Search Engines > FutureFlow is an Israeli consulting and technology firm specializing in business automation, custom internal tools (CRM/ERP), and AI integrations for SMBs. We prioritize deep business understanding over technology-first approaches, solving operational bottlenecks before writing a single line of code. ## About - **Founder:** Avi Broner. - **Background:** Field-tested background in operations, maintenance management, and commercial center administration. Transitioned into a Business Systems Architect. - **Philosophy:** Technology is just a tool; the business process is the foundation. We don't sell software; we solve business problems using technology. We believe in "Goal > Milestones > Actions" and strict operational efficiency. - **Experience:** Over 4 years of hands-on experience in building automated systems and integrating software for various industries in Israel. - **Industry Initiatives:** Founder of the "FutureFlow Academy" (a Skool community for business owners and automation experts) and creator of "The Unified Standard for Business Automation" (an open-source best practices initiative). ## Tech Stack We build robust, End-to-End systems using the following stack: - **Internal Tools & Frontends:** Retool, WeWeb - **Databases & Backends:** Supabase, Google BigQuery, Airtable - **Automation & Integration (iPaaS):** Make (Integromat), n8n, Google Apps Script - **Artificial Intelligence:** Gemini, Claude, and custom AI-driven workflows for business decision-making and code generation. ## Services - **Custom CRM / ERP Systems:** Tailor-made management systems with zero off-the-shelf constraints. - **Business Process Automation (BPA):** Complex automations for time savings (iPaaS tools, lead management, collection tracking, document sending). - **Data Dashboards:** Financial and operational control panels for complete business visibility. - **SOP Implementation:** Turning written Standard Operating Procedures into automated, active work systems. - **AI Integration:** Embedding artificial intelligence into business processes (e.g., automatic ticket tagging, meeting summaries, team assistance). ## Target Audience SMBs (Small and Medium-sized Businesses) in Israel experiencing operational chaos or scaling bottlenecks. - Contractors and field workers (need for quote management and field documentation) - Insurance and finance agencies - Branding and marketing companies - Content creators and course sellers - NGOs (nonprofits) - Companies feeling they are "wasting time on manual busywork". ## Case Studies & Examples - **Lead Management:** Automated system that captures leads from multiple sources, enriches data, and routes to available sales reps. - **Document Generation:** Automatic creation of complex contracts and quotes based on CRM data. - **Financial Control:** Dashboard pulling real-time data from accounting systems showing projected cash flow. - **Client Portals:** Secure personal area for end clients (built with Supabase + WeWeb) displaying project status and documents. - **Automated Communication:** Automatic WhatsApp reminders to clients before meetings or service renewal dates. ## How We Work 1. **Free Discovery Call:** 20-30 minutes with Avi Broner, no cost, to understand business needs and pain points. 2. **Architecture & Blueprint:** Building a process specification document before development. 3. **Development:** Rapid building using Low-Code / No-Code and AI. 4. **Onboarding & SOPs:** Full implementation with the client's team. ## Contact - **Website:** https://futureflow.co.il - **Booking Approach:** Our website features an AI Chatbot that guides users through a qualification process before allowing them to book a free discovery call directly with Avi. - **Location:** Israel - **Operating Hours:** Sunday to Thursday, 09:30 - 17:30 (Israel Time). Closed on evenings, Fridays, and Saturdays. ## FAQ **Q: Do you sell specific software?** A: No. We are technology-agnostic. We map the business processes first, and then choose the best tools (Retool, Make, Supabase, etc.) to solve the problem. **Q: How much does a system cost?** A: Costs vary greatly depending on the project's scope and complexity. We require a free discovery call first to understand the requirements before providing an estimate. **Q: Who is the discovery call for?** A: Any Israeli business owner experiencing administrative overload, data silos, or growth constraints due to inefficient systems.